About Order Solutions

Order Solutions is powered by TSD Global and is one of the fastest growing restaurant call center companies in the United States. Order Solutions is driving off premise sales for some of the fastest growing and largest brands in the quick service and casual dining space.

restaurant call center solutions

What Sets Us Apart

Our Leadership

Our management is typically hired from within from our growing pool of talent across the globe. Our typical manager has 10-15 years+ experience running contact center operations and/or restaurants. 

Providing An Exceptional Guest Experience

Our goal is to simply make your customers day a little better by creating amazing brand experiences. At TSD Global our mission is reinvent takeout and give your customer such a great experience, that they become customers for life.

Maximizing Revenue Through Experimentation

We understand the key to optimum performance is never ending experimentation. Through our technology and tenured management teams we are constantly testing different up-sell and cross-sell combinations to produce the highest average check size we can to our clients. Through experimentation we our always improving our performance and making things more efficient.

Integrity

At TSD Global we believe in full transparency and being completely honest with our clients. We invite all of our clients and to come to our contact center sites and meet our agents to establish a family like culture. Our contact center reps love meeting our clients, trying the different menu items, and getting 100% onboard with our clients missions. TSD Global’s goal to become an extension of the brand we partner with and to delight our clients customers

Our Leadership

Our management is typically hired from within from our growing pool of talent across the globe. Our typical manager has 10-15 years+ experience running contact center operations and/or technology.

Patricia Totton

Chief Executive Officer

Anthony Vesho

Chief Operating Officer

John Billington

Chief Technology Officer

Nick Tubis

Chief Marketing Officer

Steve Lair

Chief Administration Officer

Matt Miller

VP Finance

Megan Wilson

SVP - Client Services

Ann Marie Ebersole

VP Client Services

Adam Bennett

VP Recruiting

Trudy Jones

VP Off Premise

Russell Schroeder

Director of Business Intelligence

Bambie King

Director of Workforce Development

Nick Holmes

Client Services Director

Jin Kang

Site Director

Angel Griest

Client Services Director

Set up an exploratory call with our executive team!

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