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About Us

Order Solutions has quickly become the #1 restaurant call center outsourcing firm in the nation. The company was founded in 2018 to help restaurants increase their off-premise revenue while saving restaurant chains money on labor costs. Since it's inception Order Solutions has helped some of the largest restaurant chains the country increase their takeout revenue by 30-50% while saving them 60% on labor costs.

Many of the world’s most iconic restaurant brands rely on Order Solutions to generate tens of millions of dollars in annual incremental revenue for their brands while improving their guest experience.

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World Class Clients

Partnerships that have lasted decades because of amazing results and trusted relationships.

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COVID-19 Status:

Adapted Quickly and Running Smoothly

COVID-19 has been one of the biggest disruptions in our lifetime to businesses globally. We immediately optimized our operations for TSD Global and Order Solutions to make sure that we will always be alongside our clients while running at the same (or better!) efficiency than before.

 
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Our Leadership

Our management is typically hired from within from our growing pool of talent across the globe. Our typical manager has 10-15 years+ experience running contact center operations and/or technology.

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Nick Tubis

President and CEO

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Matt Miller

Chief Financial Officer

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Steve Lair

Chief Admin. Officer

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Charlie Schlaman

Chief Operations Officer

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Joshua Skiles

Director of Training

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Adam Bennett

VP Recruiting

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Jim Daniels

Client Services Director

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Nick Holmes

VP of Operations (PH)

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“Order Solutions helped us streamline our high volume of off-premise phone orders and increased our order size over 17% in just a few weeks! Thank you so much.”

- National Fast Casual Chain

Click here or the photo to view our

Order Solutions presentation.

Learn More About Us

 

Learn about the key differences that make us the unique and clear choice for restaurants that want to massively increase their profits, while also delighting their customers with an amazing off-premise ordering solution.

Our ordering platform SAVES dining customers up to 40% compared to using expensive delivery apps, and GENERATES an increase of over 20% in terms of the average order size for restaurants. This creates massive margins on this additional business. Call us to increase your ROI today!

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What Sets Us Apart

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Our Leadership

Our management is typically hired from within from our growing pool of talent across the globe. Our typical manager has 10-15 years+ experience running contact center operations and/or restaurants.

Providing An Exceptional Guest Experience

Our goal is to simply make your customers day a little better by creating amazing brand experiences. At TSD Global our mission is reinvent takeout and give your customer such a great experience, that they become customers for life.

Maximizing Revenue Through Experimentation

We understand the key to optimum performance is never ending experimentation. Through our technology and tenured management teams we are constantly testing different up-sell and cross-sell combinations to produce the highest average check size we can to our clients. Through experimentation we our always improving our performance and making things more efficient.

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Integrity

At TSD Global we believe in full transparency and being completely honest with our clients. We invite all of our clients and to come to our contact center sites and meet our agents to establish a family like culture. Our contact center reps love meeting our clients, trying the different menu items, and getting 100% onboard with our clients missions. TSD Global’s goal to become an extension of the brand we partner with and to delight our clients customers

We want to hear from you.

Call Us

317-854-6920