Services
With rising labor costs, increased employee turnover, and soaring food costs, restaurants are in search of an edge to increase profitability while improving their customer experience.
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Order Solutions is an award winning customer experience outsourcing company that specializes in working with restaurants. We have been been in business for 30 years and are known as a sales powerhouse in the customer experience industry.
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Customer
calls
When a customer calls in to place a take-out order, they will speak directly to a certified agent who's trained on your brand. No long hold times or un answered calls ever! The customer will be greeted with a friendly agents who wear noise canceling headsets- ensuring a pleasant, comfortable experience for your customer.
Agent
Answers
All of our agents have been extensively trained our restaurant partners menu and help customers choose the perfect order. Through our “friendly” up-selling techniques that are scientifically tested, our agents can significantly increase your revenue.
ORDER PLACED
The customer places their order through our team of agents and our technology seamlessly integrates into our clients POS (point of sale) system to make the process simple and easy. Customers then pick up their order at the restaurant and are delighted with the experience.
How Our Service Works
YOUR RESULTS!
Reduce Costs
Reduce Abandoned Calls
Lower Employee Attrition
Increase Avg. Order Size
Increased Customer
Lifetime Value
Optimized Communications
Online Brand Reputation
Improve Customer Experience
Better Employee Experience
“Order Solutions solved our call in order staffing issues completely within a week! Thank you for everything!”
— Global QSR Client
“Order solutions has scaled our call-in orders across both our corporate stores and franchisee locations with professionalism and precision.”
— Top 50 Restaurant Chains in USA
Learn More About Us
Learn about the key differences that make us the unique and clear choice for restaurants that want to massively increase their profits, while also delighting their customers with an amazing off-premise ordering solution.
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Our ordering platform SAVES dining customers up to 40% compared to using expensive delivery apps, and GENERATES an increase of over 20% in terms of the average order size for restaurants. This creates massive margins on this additional business. Call us to increase your ROI today!
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