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Healthcare appointment scheduling for outpatient centers.

We provide full-service, complex out-of-network solutions directly integrated with your healthcare product or solutions to provide you with a truly personalized support.

HEALTHCARE CALL CENTER OUTSOURCING

Health-specific quality services: outsourcing is more cost-effective than hiring in-house, plus you can access a larger pool of health-care specialized professionals.

Tech solutions and consulting: Order Solutions offers BI and machine learning (ML) solutions designed to optimize call processes and operations.

Guaranteed flexibility: with Order Solutions, you can scale up or down contact center services based on your patient's specific needs.

Better customer experience: a healthcare-specialized call center will provide better first-touchpoint metrics such as customer satisfaction, net promoter scores, and average handle time.

Schedule a Demo Today!

Trusted

by the top healthcare centers in the U.S.

+4,000,000

patient appointments scheduled per year

92%

of inbound calls answered in less than a minute

The leading healthcare call center in the U.S.

Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”

-Order Solutions Health customer

Top 3 radiology provider in the U.S.

We had a call abandonment rate of 10-13%. Order Solutions developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”

-Order Solutions Health customer

Top 10 radiology brands in the U.S.