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Healthcare appointment scheduling for outpatient centers.

We provide full-service, complex out-of-network solutions directly integrated with your healthcare product or solutions to provide you with a truly personalized support.

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Health-specific quality services: outsourcing is more cost-effective than hiring in-house, plus you can access a larger pool of health-care specialized professionals.

Tech solutions and consulting: Order Solutions offers BI and machine learning (ML) solutions designed to optimize call processes and operations.

Guaranteed flexibility: with Order Solutions, you can scale up or down contact center services based on your patient's specific needs.

Better customer experience: a healthcare-specialized call center will provide better first-touchpoint metrics such as customer satisfaction, net promoter scores, and average handle time.

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by the top healthcare centers in the U.S.


patient appointments scheduled per year


of inbound calls answered in less than a minute

Abstract Structure

The leading healthcare call center in the U.S.

Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”

-Order Solutions Health customer

Top 3 radiology provider in the U.S.

We had a call abandonment rate of 10-13%. Order Solutions developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”


-Order Solutions Health customer

Top 10 radiology brands in the U.S.


Call center value. Medical expertise.

Comprehensive Support Services

Experienced Healthcare Representatives

Analytics and Business Intelligence


The preferred outsourced medical call center for outpatient healthcare providers.

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