ORDER

SOLUTIONS

Focus On Making Great Food.
We’ll take care of everything else.

The #1 Centralized Call Center for Restaurants and Healthcare.

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Our Vision

Our Vision is to make a positive impact on the best restaurant brands in the world, on our people, and on our global communities.

We at OrderSolutions accomplish this through our continuous embrace of the most innovative technologies, our unrelenting focus on our automation-first principles, and our unwavering pursuit of the most effective, agile, sustainable solutions unmatched within and beyond the outsourcing space.

Innovative
Technology

Designed for Restaurants

Automation
First Focus

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Our Approach

Scalable and Specialized Restaurant Outsourcing: We are a restaurant outsourcer focused on serving the world’s largest restaurant brands to represent, protect, and grow their brands. Whether you’re a restaurant chain with 100 locations or 10,000 locations, we’ll help skyrocket your business towards success.

Choose Your First Stores

Scale Nationwide to Maximize Throughput

Define:

Restaurant Process as a Service (RPaaS)

Restaurant Process as a service is a type of business process outsourcing (BPO) delivered based on a cloud services model. RPaaS is connected to other services, including SaaS, PaaS and IaaS, and is fully configurable. RPaaS provides companies with the people, processes and technology they need to operate as a pay-per-use service by making use of the availability and efficiency of a cloud-based system. This approach to operations greatly reduces total cost of ownership by providing an on-demand solution based on services needed as opposed to purchasing a package deal tied into a single application.

Back Office Outsourcing:

Financial Statement Preparation
Accounts Payable
Payroll Services
Daily Deposit Verification
Fixed Asset Reporting
Cash and Credit Card Reconciliation
Electronic Payment Solutions
Virtual Credit Card Rebates
Finance and Accounting Support
Restaurant Invoice Processing
Food Menu Data Entry
Menu Item Pricing Updates
KPO Services
Restaurants Expense Management
Web Research, Data Collection, Capture, and Entry

IT Services

Network and security services
IVR Management
Helpdesk

RPA as a Service

Invoice Processing
Revenue Reconciliation
Procure-to-Pay
Price Updates
Shelf-Inventory Management
Sales Reports
Inventory Reports

Recruiting as a Service

We provide application processing through your recruiting platform
Restaurant managers have found that if applicants aren't contacted immediately that the chances of hiring diminish.
We currently convert 94.5% of applications to job interviews.
We have developed a system to aid store managers and relieve most of the stress.
We understand that the day is busy and keeping track of the tens, if not hundreds, of applications throughout the week can begin to feel overwhelming.
We contact every application 3xs per day to arrange for interviews.
Use on any Recruiting Platform

See Products and Services

How We Train Our Agents

1. Fast, Flexible Training

We send our Head of Training to your restaurant for 7 to 14 days to learn the ins-and-outs of your business. We provide a questionnaire to help manage and track the process.

2. UNDERSTANDING

YOUR BRAND

We train each call center agent on your business. Our training session go through several different scenarios to ensure our agents are prepared for any type of call.

3. High LEVEL

Communication

After we learn your business, our Head of Training returns to discuss, plan, and execute high-level strategy to increase successful orders. All agents are trained on this strategy.

4. aDVANCED

Result Tracking

We track every call and order that comes through our system, and deliver the results directly to your representative. We stay on task, and constantly work to improve our system.

Frequently Asked Questions:

1) Will our restaurant see an ROI?

Yes. When TSD Global takes on a new partner we make it our mission to show them an ROI. Through our scientific up-selling process we have been able to maximize and optimize our clients takeout line of business.

We’ve increased our clients average order size between 8-18%

Click here or the photo to view our

Order Solutions presentation.

Brands We Work With

Learn More About Us

Learn about the key differences that make us the unique and clear choice for restaurants that want to massively increase their profits, while also delighting their customers with an amazing off-premise ordering solution.

Our ordering platform SAVES dining customers up to 40% compared to using expensive delivery apps, and GENERATES an increase of over 20% in terms of the average order size for restaurants. This creates massive margins on this additional business. Call us to increase your ROI today!