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Medical Answering Services

Revolutionizing Patient Care: Streamlined Scheduling and Data-Driven Health Solutions

Empowering practices and enhancing patient experiences with cutting edge call center services.


Medical Answering Services

Our medical answering service solutions is the second program offered by Order Solutions. With over 20 years of experience in the call center space, we understand the importance of a well-designed answering service solution and can customize it to match your needs. If you have limited staff, we can process the overflow of calls often experienced during peak call times.

Nurse Triage

Order Solutions understands the unique needs of our clients when it comes to providing nurse triage services. Recently, Order Solutions has begun developing relationships with pediatricians and other physician practices, hospitals, community clinics, health plans and business organizations throughout the world. Our service gives patients access to accredited nurses.

Appointment Scheduling

Regardless of the appointment scheduling needs of your organization, what languages are needed, or your desired hours of operation, Order Solutions will take the time to be trained to utilize your existing appointment scheduling system or incorporate our web-based system to design a customized program that best suits your needs.

Medical Call Center Services for the 21st Century

Founded originally as a phone call outsourcing provider exclusively for the foodservice industry and restaurants, Order Solutions has now expanded its offerings in order to provide after-hours answering services as a complete communications BPO for healthcare facilities throughout the country.

Built on Relationships

Order Solution's success and growth is attributed to a partnership attitude and a commitment to helping our clients meet their service excellence objectives.

Case Studies

An increasing number of savvy, small business owners are recognizing that outsourcing their telephone answering services in the form of an off-site receptionist is an excellent way to control costs.

Our Business Continuity

Order Solutions uses backup power supplies, battery backup, and propane generators that can fully power our entire office for 10 days, 24/7.

Mergers & Acquisitions

We are always assessing strategic and synergistic growth opportunities.

Knee Joint Examination


Compassion is more than a slogan. Order Solutions has a strong commitment to ensure patients and their families are treated with respect, empathy, and compassion on every call. We believe in customer service excellence. The foundation of our business is built on a simple philosophy.

See why Order Solutions should be your Call Center Solution Provider.

Benefits of Outsourcing Your Answering Service vs. Hiring a Receptionist


Additional appointments per month


Percent increase in staff productivity


Minute decrease in hold time


Referrals generated to physician offices

We want to

hear from you.

Call Us


Set Up Your Demo Today

Our Senior Management Team will reach out to you to schedule an exploratory call within 24 hours. Let us know if you have any questions in the message box, or if you have a request for our services. We will be in touch very soon!

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