covid-19 | Order Solutions

2023 Top Priorities and Challenges for COO’s in the Restaurant Industry

The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...

Does Your Restaurant Have a Centralized Catering Hotline?

Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...

Why Restaurants Should Have an Inbound Help Desk for Customer Care

In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...

The 5 Benefits of Restaurant Call Centers Every Franchisee Needs to Know

What is a restaurant call center and how do restaurants use it? A restaurant call center is a specialized BPO (business process...

Partnering with a Call Center: The Step-by-step Process

Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...

3 Ways To Save Your Restaurant in the Pandemic

The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started

The 5 Reasons Restaurants are Struggling to Staff

One of the major problems that restaurants are currently facing is a lack of staff. This is not just an issue for small restaurants, but als

Restaurant Call Center: Solutions to All Your Staffing Problems

There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or

How Restaurants are Surviving and Thriving on the Pandemic Rollercoaster

The pandemic has caused major challenges for the restaurant industry. Consumers have radically shifted their focus to off-premise pick-up/de

OrderSolutions Launches National Marketing Campaign to Announce Restaurant Industry Innovations

OrderSolutions Launches National Marketing Campaign to Announce their Newest Innovations in the Restaurant Industry.

How Voice AI Is Helping The World's Largest Restaurant Chains

Over the past year, COVID-19 has rapidly changed consumer behavior. Most restaurant executives previously assumed that online ordering was t

How to Help Restaurants During COVID-19

A recent Forbes article written by Noah Glass, the Founder & CEO of Olo (leading provider of digital ordering and on-demand interfaces for t