Restaurant turnover rates are important for both restaurant owners and managers. With the many different responsibilities that come with run

Phone orders can be a large portion of a restaurants revenue (sometimes over 30%). It's very important that no call goes unanswered, as that

The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started

With higher rents, labor shortages, and even more competition from grocery stores and meal delivery services, it can be hard to stay afloat

Outsourcing your off-premise orders is a great way to focus on your restaurant and keep your customers happy. Avoid off-premise mobile apps,

There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or

The pandemic has caused major challenges for the restaurant industry. Consumers have radically shifted their focus to off-premise pick-up/de

OrderSolutions, the #1 restaurant call center in the USA, is working with some of the most iconic restaurant brands across thousands of loca

OrderSolutions was featured in a new Business Insider article. Read about OrderSolutions' new partnership and future endeavors here.

As a restaurant, knowing your average order size is critical (also known as "average ticket size"). It gives insights on how much food peopl

OrderSolutions Launches National Marketing Campaign to Announce their Newest Innovations in the Restaurant Industry.

Over the past year, COVID-19 has rapidly changed consumer behavior. Most restaurant executives previously assumed that online ordering was t

Recently the restaurant business has seen a rapid shift in communications practices. Restaurants are facing a rapid increase in labor costs

In the push to grow market share, many quick service and fast casual restaurant companies are turning to off-premise restaurant support to b

Ten years ago a few call centers tried to service large restaurant chains and streamline their drive thru functions, but at that time the te

Restaurant operators fear the push toward digital interactions in the belief that take-out orders could cannibalize in-restaurant visits. Bu

Nick Tubis, Co-Founder & CMO At Ordersolutions.com, recently discussed 3 key points on how restaurant's can implement an up-selling strategy

Restaurants are having to face many different challenges and obstacles as we head into 2021. The recent shift in consumer behavior is making

At Order Solutions, we seek to solve the biggest off-premise ordering problems. We have created a new way to handle phone orders for fast ca

2020 has been a rough year for restaurants. Restaurant executives have faced the biggest challenge of their careers and have had to make hug