The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...

For a long time, Order Solutions has been focused on enterprise restaurant brands that have over 1000 locations, and we would turn away...

Phone systems can be extremely expensive for restaurants. Over the years, restaurants have been complaining about costly systems like...

Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...

In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...

California governor Gavin Newsom signed a bill establishing a council to raise the minimum wage for California fast food workers to more...

Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...

Restaurant turnover rates are important for both restaurant owners and managers. With the many different responsibilities that come with run

Phone orders can be a large portion of a restaurants revenue (sometimes over 30%). It's very important that no call goes unanswered, as that

The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started

With higher rents, labor shortages, and even more competition from grocery stores and meal delivery services, it can be hard to stay afloat

Outsourcing your off-premise orders is a great way to focus on your restaurant and keep your customers happy. Avoid off-premise mobile apps,

There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or

The pandemic has caused major challenges for the restaurant industry. Consumers have radically shifted their focus to off-premise pick-up/de

OrderSolutions, the #1 restaurant call center in the USA, is working with some of the most iconic restaurant brands across thousands of loca

OrderSolutions was featured in a new Business Insider article. Read about OrderSolutions' new partnership and future endeavors here.

As a restaurant, knowing your average order size is critical (also known as "average ticket size"). It gives insights on how much food peopl

OrderSolutions Launches National Marketing Campaign to Announce their Newest Innovations in the Restaurant Industry.

Over the past year, COVID-19 has rapidly changed consumer behavior. Most restaurant executives previously assumed that online ordering was t

Recently the restaurant business has seen a rapid shift in communications practices. Restaurants are facing a rapid increase in labor costs