Why Restaurants Should Have an Inbound Help Desk for Customer Care
In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...
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Order Solutions
- Sep 16
The 5 Benefits of Restaurant Call Centers Every Franchisee Needs to Know
What is a restaurant call center and how do restaurants use it? A restaurant call center is a specialized BPO (business process...
Order Solutions
- Sep 9
$22 California Minimum Wage Proposal and What it Means for Restaurants
California governor Gavin Newsom signed a bill establishing a council to raise the minimum wage for California fast food workers to more...
Order Solutions
- Sep 2
Partnering with a Call Center: The Step-by-step Process
Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...
Order Solutions
- Aug 26
Why You Should Partner with a Restaurant Call Center in 2022
Currently, the labor market is causing tons of missed sales for restaurants due to companies being unable to hire or retain talent.
Order Solutions
- Mar 23
OrderSolutions and ConverseNow Featured in Verdict Food Service Magazine
Our new partnership with ConverseNow, the market leader for restaurant artificial intelligence, was featured in Verdict Food Service Magazin
Order Solutions
- Mar 22
New OrderSolutions Partnership Featured in QSR Magazine
OrderSolutions' new partnership with ConverseNow, a market leader in restaurant artificial intelligence, was featured in QSR Magazine.
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- Mar 11
OrderSolutions Featured in Fast Company's Top 10 Most Innovative Dining Companies
OrderSolutions was just featured in Fast Company - mentioning the top 10 most innovative dining companies of 2022. OrderSolutions is automat
Order Solutions
- Feb 24
Restaurant Turnover Rates: What They Mean and How to Reduce Them.
Restaurant turnover rates are important for both restaurant owners and managers. With the many different responsibilities that come with run
Order Solutions
- Jan 10
Here's Why You Should Consider Using a Restaurant Phone Order System.
Phone orders can be a large portion of a restaurants revenue (sometimes over 30%). It's very important that no call goes unanswered, as that
Order Solutions
- Jan 4
The Future of Drive Thru Technology
Drive-thrus are already fusing with technology that allows customers to order their food before they even leave home, as well as seamless in
Order Solutions
- Jan 3
3 Ways To Save Your Restaurant in the Pandemic
The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started
Order Solutions
- Dec 30, 2021
The State of the Restaurant Industry in 2022: What's to Come.
With higher rents, labor shortages, and even more competition from grocery stores and meal delivery services, it can be hard to stay afloat
Order Solutions
- Dec 28, 2021
The 5 Reasons Restaurants are Struggling to Staff
One of the major problems that restaurants are currently facing is a lack of staff. This is not just an issue for small restaurants, but als
Order Solutions
- Dec 27, 2021
How to Keep Your Restaurant Successful by Outsourcing Off-Premise Orders
Outsourcing your off-premise orders is a great way to focus on your restaurant and keep your customers happy. Avoid off-premise mobile apps,
Order Solutions
- Dec 22, 2021
The Benefits of Outsourcing Your Restaurant Call Center Needs.
Outsourcing your restaurant’s phone orders can save you a lot of time and money. From not having to worry about hiring new staff, to lowerin
Order Solutions
- Dec 3, 2021
OrderSolutions and EJT Holdings Featured in The Financial District
OrderSolutions and EJT Holdings was recently featured in The Financial District! The article discusses the new Starbucks deal, current state
Order Solutions
- Dec 2, 2021
FSR Magazine features OrderSolutions' New Off-Premise Program
FSR Magazine featured OrderSolutions' newest off-premise program in a new article. Click here to read the whole article!
Order Solutions
- Nov 24, 2021
Restaurant Call Center: Solutions to All Your Staffing Problems
There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or