Chief Financial Officers (CFOs) play a crucial role in the success of any organization, and the restaurant industry is no exception. In...

The restaurant industry is a fast-paced and dynamic sector, and Chief Operating Officers (COOs) play a crucial role in driving the...

For a long time, Order Solutions has been focused on enterprise restaurant brands that have over 1000 locations, and we would turn away...

Phone systems can be extremely expensive for restaurants. Over the years, restaurants have been complaining about costly systems like...

Back in the Office Catering orders are making a huge comeback going into 2023 because a lot of people are back in the office now. Being...

In 2023, we're going into a recession. Companies are laying off employees left and right, and food and labor costs have skyrocketed due...

What is a restaurant call center and how do restaurants use it? A restaurant call center is a specialized BPO (business process...

California governor Gavin Newsom signed a bill establishing a council to raise the minimum wage for California fast food workers to more...

Step 1: Phone Analysis The first step is to see if a restaurant call center is a good fit in the first place. To gauge, we do a free...

Currently, the labor market is causing tons of missed sales for restaurants due to companies being unable to hire or retain talent.

This year, many restaurants across the country struggle with hiring and retaining employees, resulting in a ton of missed sales and revenue.

Restaurant turnover rates are important for both restaurant owners and managers. With the many different responsibilities that come with run

Phone orders can be a large portion of a restaurants revenue (sometimes over 30%). It's very important that no call goes unanswered, as that

Drive-thrus are already fusing with technology that allows customers to order their food before they even leave home, as well as seamless in

The restaurant industry is going through a bit of a rough time. The cost of labor has gone up, and the new Omicron variant has just started

One of the major problems that restaurants are currently facing is a lack of staff. This is not just an issue for small restaurants, but als

Outsourcing your off-premise orders is a great way to focus on your restaurant and keep your customers happy. Avoid off-premise mobile apps,

Outsourcing your restaurant’s phone orders can save you a lot of time and money. From not having to worry about hiring new staff, to lowerin

The restaurant industry faces various issues- most of which have been amplified by the pandemic. However, OrderSolutions can solve some of t

There is an extreme staffing shortage in the restaurant industry as a whole. Consider hiring a call center to take your take-out/delivery or